TERMS AND CONDITIONS
1. Introduction
1.1 These terms and conditions govern your use of travelbrighttours.co.uk and travelbrighttours.com (further “our website”) and the services we provide. By using our website and/or services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you are recommended not to use our website or services.
1.2 In these terms and conditions, „we“, „us“ and „our“ refer to travelbrighttours.co.uk and travelbrighttours.com, and „you“ and „your“ refers to the user or customer of the website and/or services.
2. Booking and Payment
2.1 When making a booking through our website, you agree to provide accurate, complete and up-to-date information, and to pay the total amount due at the time of booking.
2.2 We accept various forms of payment, including credit cards, debit cards and bank transfers. Payment methods may vary depending on the type of service booked and the country of origin of the customer.
2.3 All prices displayed on our website are in the currency specified and include all applicable taxes unless otherwise stated.
2.4 We reserve the right to cancel any booking or refuse service at our discretion.
3. Changes and Cancellations
3.1 Changes and cancellations to bookings may be subject to fees and penalties, which will be communicated to you at the time of booking.
3.2 In the event of a cancellation by us due to unforeseen circumstances or force majeure, we will refund any payments made in full.
4. Travel Documents and Insurance
4.1 It is your responsibility to ensure that you have all necessary travel documents, including but not limited to passports, visas and vaccinations.
4.2 We recommend that you obtain adequate travel insurance before travelling, to cover any unexpected events or emergencies.
5. Limitation of Liability
5.1 We are not liable for any loss or damage resulting from your use of our website or services, including but not limited to loss of profits, loss of revenue, loss of data, or any indirect or consequential loss.
5.2 Our liability for any direct loss or damage resulting from our website or services is limited to the total amount paid by you for the service in question.
6. Book and eBook Sales
6.1 You may place orders for books and eBooks through our websites. Orders are subject to availability and acceptance. All prices are in GBP and include applicable taxes. Payment is due at the time of order placement. We reserve the right to change prices without notice.
6.2 Order confirmation will be sent to the email address provided during the order process.
6.3 We aim to dispatch orders promptly, and delivery times will vary. We are not responsible for delays due to external shipping carriers. Shipping costs are calculated at checkout and may vary based on location and order size. Claims for lost or damaged items must be made within 14 days of receipt.
7. Returns Policy:
7.1 Unopened and unused items can be returned within 30 days of delivery for a full refund. Digital products (eBooks) are non-refundable.
7.2 Contact our customer service team at info@travelbrighttours.co.uk for return authorization. Return shipping costs are the responsibility of the customer.
8. Intellectual Property and Copyright
8.1 All content on our website, including but not limited to text, graphics, logos, images and software, is our property or the property of our licensors and is protected by copyright certificate and other intellectual property laws.
8.2 You may not use any content on our website for any commercial purpose without our express written consent.
9. Termination
9.1 We may terminate your use of our website or services at any time and for any reason, without notice.
9.2 You may terminate your use of our website or services at any time by contacting us and requesting termination.
10. Governing Law and Jurisdiction
10.1 These terms and conditions are governed by and construed per the laws of England and Wales.
10.2 Any disputes arising from these terms and conditions or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these Terms and Conditions
11.1 We reserve the right to modify these terms and conditions at any time and without notice. The modified terms and conditions will apply to your use of our website and services from the date of publication of the modified terms and conditions on our website.